USCIS General Inquiry Mailbox

Have a question about working in the US, immigrating to the US, or related areas? Well now an answer is an email away!

USCIS Launches Immigration Inquiry Mailbox for Canadians
WASHINGTON— U.S. Citizenship and Immigration Services (USCIS) today announced the creation of a general inquiry mailbox for customers in Canada. Currently Canadians cannot access the National Customer Service Center through the 1-800 number to ask about general immigration questions. Canadian customers may now inquire about general immigration information at USCIS.Canada@dhs.gov in addition to obtaining immigration information at www.uscis.gov.

As you’ll see in some upcoming posts, I’m going to test out this new email service to see how much value it really provides for those looking to navigate the confusing landscape of US government websites.